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FAQ

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  • Someone else shouted my tickets! Does it matter that their names are on them and not mine?
    No worries! As long as you bring a valid ticket along with the correct ID to each event then you’re all set. You’ll need to bring valid age ID. Age ID is anything you would take to a bar – passport/licence/Kiwi Access card.
  • Do I need to go into the OUSA Main Office to pick any thing up?
    No. Just simply rock up to venue with your digital tickets (or printed if you just don’t trust you dog and bone (phone!))
  • I’m not an Otago student. Can I go to OUSA ORI '25?
    Absolutely! ORI ’25 is open to the public (except the Toga Party). • R17: For Otago Uni & Polytech students • R18: For non-students
  • What is a Superpass?
    The Superpass is the ultimate ORI experience, giving you access to: • Toga Party • Dimension • OneFest • A Zooper Pass • Six60: The Grassroots Tour Note: A Tertiary Student ID is required for all Superpass holders (Otago Polytech students included).
  • What is a Zooper Pass?
    The Zooper Pass gives you entry to 7 Highlanders home games—a money-saver for rugby fans! Check out the full match schedule here: Highlanders Schedule
  • What is a Concert Combo?
    The Concert Combo includes tickets to the three biggest ORI concerts: OneFest Dimension Six60: The Grassroots Tour
  • Refunds?
    Sorry no, once it’s less than 30 days to event. But you can use Flicket official resale platform. If you wish to sell a ticket you have purchased, or look to see if there is one for sale, please head to: https://ousaori.flicket.co.nz/ You can safely resell you ticket to someone else via the Flicket Platform. You can find a handy how to guide here: https://flicketfaqs.groovehq.com/help/transferring-tickets
  • Thinking about buying a ticket on Marketplace?
    We don't support the on sale of tickets unless it's through Flicket’s official resale platform. If your marketplace contact is legit, they won't have any qualms getting that ticket to you through on the resale platform. p.s Don't buy tickets off marketplace if the event hasn't even sold out yet – that's just silly!
  • Ignored the warnings, and think you've been scammed?
    BIG BUMMER! Unfortunately, there's nothing OUSA can do here. We’d recommend contacting your bank, and if the reseller is a student, maybe let the proctor know!
  • Will there be drug-checking services before ORI '25 events?
    Yes, free and anonymous drug testing will be available via Know Your Stuff, in partnership with the NZ Drug Foundation. The OUSA does not condone drug use of any kind, but we are aware of the realities that exist. Because of this, we feel harm prevention methods are necessary. Dates and times for this service will be shared on the OUSA Facebook and Instagram pages.
  • I’m 17. Can I attend OUSA ORI ’25?
    Yes! Events are R17 for Otago Uni & Polytech students and R18 for non-students. You will need age ID to be able to purchase alcohol at the event. Valid age ID is anything you would take to a bar – passport/licence/Kiwi Access card.
  • I’m 17. Can I buy alcohol at OUSA ORI '25?
    Nope—New Zealand law restricts alcohol sales to those 18 and older.
  • Closed Toe shoes
    Sorry, no bare feet, or open toe shoes at all licenced events. You will be refused entry. Save the dogs for OF.
  • Disability Access
    Whilst the majority of events take place in fully accessible spaces, those taking place in U-Bar have limited mobility access. If you feel this will be an issue for you, please reach out to us via the following email address so we can discuss and try to ensure, as far as is reasonably possible, that this is not a barrier to entry to the event for those with mobility, or other disability issues. events@ousa.org.nz
  • Cash?
    What’s that? All bars and food outlets are cashless. So bring your cards/ payWave enabled devices.
  • Are any of the event's BYO?
    Nah mate.
  • Ok then, I’ll drink loads before I get there?
    Not the best idea you’ve had this year. We take your safety, and that of other concert goers seriously, and we also intend to safeguard our liquor licence. Security and bar staff will scan the queues waiting to gain entry to the venue, and anyone deemed to already be heavily under the influence will not be permitted entry. Please also remember, the campus grounds are alcohol free zones. So please no pre-loading on the way to the event. Bummer. Yep. So, if you have pre-loaded and are refused entry, we will show you to a safe area to sober up a little, then we might be able to offer you a lift back to your place of residence. And no, you won’t get a refund on your ticket.
  • What happens if I overdo it once in the event?
    Again, we take yours and other patrons' safety real seriously, so if bar staff, security, or other event personnel feel you’ve over done it, and you’re looking a little worse for wear intox wise, then we will show you to a safe area to sober up a little. Again, no, you won’t get a refund on your ticket.
  • What if I show up a bit late?
    While we’d love to party with you all night long, all good things must come to an end at some point. Doors will close at 11:00pm each night-time event, so rally hard and get to us on time. Each show kicks off with some killer local talent so be sure to rock up at the start of the event and get your money's worth!
  • Over done it, and want to chill out, sober up a little?
    Great idea. Our very own student safety group, Are You OK? will be on hand with a hydration area to get away from it all, rehydrate, and scoff a biscuit or two.
  • Who are ‘Are You OK?’
    Are You OK? is the OUSA Student Support safety team, who attend all our licenced events to make sure that a good time doesn't turn into a bad time and support is always there when it is needed. The Are You OK? safety team provides students with a non-judgmental, approachable, and friendly source of support.
  • Key message - Don’t be a Dick!
    Our events have a zero tolerance for dicks – both the drunken and obnoxious kind. Simple as.
  • Lost Property?
    We know, stuff happens, and things go missing. Any lost property found at the event will be handed into our info tent for the duration of the event. Any unclaimed items at the end of the night will be handed to our team of superstars at the main OUSA reception, who deal with ALL lost property found on campus throughout the year. So, if stuff happens, and things mysteriously disappear from where you last left them, they’re the ones to see.

©2025 OUSA

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